![]() Since 1964 we've done everything we can to make certain our systems can deliver on this service promise. We've always believed it should be as easy to send items as it is to receive them. They'll know the area - and possibly even you! You'll receive service from a dedicated team of freight professionals that are part of your community, with the backing of a nationwide team of over 1200 down-to-earth passionate people behind them to get you sorted on time, every time. So when you call us, you'll almost always speak to someone at your local branch. Our people know their stuff and they're experienced in what they do - many of our team have been with us for more than two decades, so we must be doing something right! People power - a nationwide team of over 1200īehind every successful business, there's usually a bunch of dedicated, committed people, and we're proud to say that we have some of the best in the industry working to delivery for you. We also provide over 1000 same day local and regional services and a comprehensive, cost-effective international freight service. With 70 trucks, 5 cargo planes, 22 branches and over 500 couriers our overnight delivery covers 99.9% of NZ, with business delivery in the main centres by 9:30am the next working day. But it certainly helps when your service is backed by the right figures. Logistics is about more than numbers too. Because we built the network ourselves, we have the advantage of greater flexibility and influence This is why, while one of the largest NZ courier companies, we can still offer an agile and individualised service in which your parcel never leaves our control. This is why our network and service is market leading, we have over 50 years of continual improvement and development invested into our network, making us New Zealand's most experienced courier provider. It's about getting the details right each time, every time and doing it a little better each time. Our difference is simple, we don't just deliver packages, we deliver reliability. ![]() We're proud to serve the local communities we work in, ensuring their business and personal sending needs are met, taken onboard and expertly delivered. You’ll have more options to enable your customers to return orders, when and where required.As New Zealand's leading courier company, we've been helping Kiwis get their deliveries sorted for over 50 years - right around the country and the globe. It will streamline your despatch and give you greater visibility than ever before. Our despatch systems offer off-the-shelf integration with New Zealand’s leading e-commerce shopping platforms. No matter who you deal with, you’ll get targeted, useful advice and support on all your home delivery questions. Our customer services and account management teams across the entire Freightways Group understand Pass the Parcel. Increased functionality and clearer, more accurate reporting for those customers using our freight management systems. With access to our customer services teams based in 40 branches across the country, you’ll talk to someone with local knowledge who can provide quick, proactive support for all your queries. We’ll also be introducing a 24-hour nationwide Parcel Locker Network, where customers can get their items sent and held securely until they’re ready to collect them.Īccurate address validation via our dispatch software and web address checkers means swifter delivery to residential addresses and full visibility on any additional charges. We’re expanding our network of agents – places such as petrol stations where your customers can pick up/drop off items or purchase courier tickets. If they won’t be home, customers can give us authority to leave their items in a safe place. Using new scanner hardware and state-of-the-art software, we can send your customer a text or e-mail notification to let them know their item is on the way. We leverage a network of more than 1,100 courier contractors to ensure your customers parcel is delivered the best way possible. ![]() ![]() Pass the Parcel uses the breadth and strength of the express courier brands within the Freightways Group. Because we’re not a mail or large freight company we can focus on the delivery of small packages to your customers’ homes, as quickly as possible.īetter residential delivery capacity and coverage
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